[单选题]The main idea of Para. 1:
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2023-10-01 08:02:11
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[单选题]The main idea of Para. 1:

A.The \""Feel Good Factor\"" in customer service means making customers feel good.
B.The goal of customer service is to give them an experience that meets their expectations.
C.The challenge in customer service is to understand their needs and make them satisfied.
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